Privacy Policy
Optimum Performance Chiropractic (“we,” “us,” or “our”) takes your privacy seriously. We have established this Privacy Policy to outline our policies on the collection, use, and disclosure of your information in connection with your use of our website located at www.opchiro.com (the “Site”).
By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as information collected automatically through technology.
Information You Provide: When you use our "Schedule an Appointment" or contact forms, we may collect personally identifiable information including, but not limited to:
Name
Email address
Phone number
Preferred appointment dates/times
Information regarding health concerns or accident history (e.g., Motor Vehicle Accidents or Workers' Comp claims)
Information Collected Automatically: We use standard website technologies (like cookies and analytics) to collect information about how you interact with our Site. This may include:
IP addresses and device identifiers
Browser type and language
Operating system
Pages viewed and time spent on the Site
Referring website addresses
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and schedule your appointment requests.
To communicate with you via phone, text, or email regarding your inquiries.
To improve our website functionality and user experience.
To comply with legal obligations and protect the security of our Site.
3. Sharing of Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting (Squarespace), scheduling software, or analytics providers.
Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
Safety and Protection: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Cookies and Tracking Technologies
Our Site uses cookies to enhance your experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
5. HIPAA and Medical Records
This Privacy Policy applies to information collected through our website. For information regarding how we handle your Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), please refer to our Notice of Privacy Practices, which governs our clinical operations and medical records.
6. Third-Party Links
Our Site may contain links to third-party websites (such as social media platforms or insurance provider portals). We are not responsible for the privacy practices or the content of such third-party sites.
7. Children’s Privacy
Our website is intended for use by adults. We do not knowingly collect personal information from children under the age of 13 without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Optimum Performance Chiropractic
809 S Chugach St Suite 1
Palmer, AK 99645
Phone: (907) 745-2575
Fax: (907) 745-2576
Email: admin@opchiro.com
Notice of Privacy Practices
Optimum Performance Chiropractic (OPC)
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
1. Our Legal Duty
We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect.
2. Uses and Disclosures of Health Information
We may use and disclose health information about you for treatment, payment, and healthcare operations. For example:
Treatment: We may use or disclose your health information to a physician or other healthcare provider providing treatment to you (e.g., sharing X-ray results with your primary care doctor).
Payment: We may use and disclose your health information to obtain payment for services we provide to you (e.g., submitting a claim to your insurance provider).
Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations, such as quality assessment and improvement activities or licensing/credentialing activities.
Appointment Reminders: We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages, postcards, or letters).
3. Your Individual Rights
Access: You have the right to look at or get copies of your health information, with limited exceptions.
Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes other than treatment, payment, healthcare operations, and certain other activities.
Restriction: You have the right to request that we place additional restrictions on our use or disclosure of your health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency).
Alternative Communication: You have the right to request that we communicate with you about your health information by alternative means or to alternative locations.
4. Public Health and Safety
We may use or disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others. We may also disclose information to public health authorities for purposes of disease control and to authorized federal officials for specialized government functions.
5. Changes to This Notice
We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request.
6. Questions and Complaints
If you want more information about our privacy practices or have questions or concerns, please contact us.
If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your health information, you may complain to us using the contact information listed below. You also may submit a written complaint to the U.S. Department of Health and Human Services.
Optimum Performance Chiropractic
809 S Chugach St Suite 1
Palmer, AK 99645
Phone: (907) 745-2575
Fax: (907) 745-2576
Email: admin@opchiro.com